Defining Quality in a Global Context
Tom Lee - Basis Technology Corporation
| Intended Audience: |
Managers, Software Engineers, Content Developers, Graphic Designers, Technical Writers, Quality Assurance Specialists |
| Session Level: |
Beginners |
Companies introducing products to global markets need to maintain first-rate
quality standards to ensure local acceptance of their products in each market.
Yet, how does one define "quality" in a global context? This session will
provide an in-depth look at technical and process-specific quality assurance
requirements for entering global markets.
We will discuss considerations critical to the preparation of non-English QA
programs as well as assuring quality for international releases, including
proactive process planning, the selection of proper tools, and overcoming
language-specific testing challenges.
This session will also educate attendees on key points essential to the
successful internationalization of the QA process. Specific questions to be
addressed include:
- What are the global acceptance/exit criteria for software applications?
- When should I add pseudo-translation to my test plans?
- Where can automation be used effectively?
- How can I optimize the efficiency of my existing test suite?
- What additional steps can I take to best prepare my test lab?
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