At 07:29 AM 06/13/2000 -0800, Alain wrote:
>With more than 2 languages, precedence becomes problematic. As an example
>of language precedence, an actual case: at the Toronto Airport Radisson
>Suite Hotels, my prefered hotel in Toronto (so far! but it could
>change...), they recently introduced a multilingual voice mail system. In
>Canada, French and English are the two official languages of the country
>(and most probably at this hotel the majority of the customers speak
>Englsih and French, with a high concentration of French speakers). In
>general in Canada you are presented with a choice of language where you
>indicate your option by pressing a specific key on the telephone keypad (1
>English 2 French -- or the reverse in Québec). At this hotel, French is
>the 5th choice. It is offensive, I can assure you (I would not have been
>offended in Taiwan, of course).
It is also a bad design (for a Hotel). When you check into your room the
system should be told what language is to be the default FOR THAT ROOM and
you should get a list where that language is #1 (with the others listed as
#2-x). I agree that in Canada E&F should be the first 2 offered in ALL cases.
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